The retail store sales associate is a critical player on our growing team. Associates are the face of Hiles Two and are the key to a positive customer experience. We have full and part time positions available.  Both are during retail hours, and are for our shop located in Kansas City, Missouri in the historic Waldo area and based on relevant experience with opportunities for a flexible schedule. Weekend availability is required at least one Saturday a month and at least one Saturday and Sunday between Thanksgiving and Christmas.

We’re looking for someone who is:

  • Genuinely enthusiastic and knowledgeable about Hiles Two, our products, as well as etiquette of gift-giving and entertaining
  • Interested in trends as relevant to our store environment
  • A natural leader with personal accountability
  • Outgoing with a positive disposition and warm, engaging personality


  • At least one year experience in a retail sales environment
  • Strong verbal/written communication
  • Excellent problem solving skills
  • Ability to add-on sales and make appropriate product suggestions   
  • Strong customer service skills
  • Developed interpersonal relationship skills and professional yet warm demeanor
  • Positive personality and a team player
  • Visual merchandising skills a plus

Duties include but are not limited to:

  • Helping customers with any needs
  • Engaging with customers, making them feel welcome, assisted, and appreciated
  • Processing sales transactions in store, online and special order requests
  • Providing top notch customer service and increasing sales through direct customer interaction
  • Prepping and pricing merchandise for display
  • Stock and manage inventory, restocking and replenishing as needed
  • Providing gift wrapping services
  • Ensuring tidy and pleasing appearance of store and merchandise  and creating a happy environment within
  • Perform opening/closing routines including counting till and receipt of shipments
  • Going above and beyond in providing a positive customer experience
  • Helping to coordinate and execute events to brand standards
  • Providing owner/manager with updates as needed
  • Maintaining positive company culture
  • Embodying Hiles Two's core values in all interactions

To apply: Email resume and cover letter to Use subject line “Retail Store Sales Associate,” and indicate whether you are interested in full or part time.

Thank you so much for your interest in becoming part of our Hiles Two Team! We cannot wait to hear from you!